Privacy policy.

Privacy Policy

Effective Date: July 23, 2026

Castle Gate Outfitters ("Castle Gate Outfitters," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our services.

Information We Collect

Depending on how you interact with our website or business, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address (when applicable)

  • Reservation and booking details

  • Payment information (processed securely through our third-party payment providers)

  • Information you provide through contact forms or customer service requests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General geographic location

This information helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

  • Process reservations and trail ride bookings

  • Communicate about your reservation

  • Send booking confirmations and reminders

  • Respond to questions and customer service requests

  • Improve our website and services

  • Process payments

  • Maintain business records

  • Comply with legal obligations

  • Send marketing communications when you have chosen to receive them

SMS Text Messaging

If you provide your mobile phone number and opt in to receive text messages, Castle Gate Outfitters may send SMS communications including:

  • Reservation confirmations

  • Booking reminders

  • Schedule updates

  • Weather or safety notifications

  • Customer service responses

  • Promotional offers and special events (only if you have opted in)

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Consent to receive SMS messages is not required to purchase goods or services.

Email Marketing

If you subscribe to our newsletter or marketing communications, you may receive emails about:

  • Upcoming events

  • Trail ride promotions

  • Seasonal specials

  • Company news

You may unsubscribe at any time using the link included in our emails.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Understand website traffic

  • Improve website performance

  • Remember user preferences

  • Measure marketing effectiveness

We may also use services such as:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Other website analytics or advertising platforms

You may disable cookies through your browser settings, although doing so may affect website functionality.

Payment Information

Payments made through our website are processed by secure third-party payment processors.

Castle Gate Outfitters does not store complete credit card information on our servers.

Sharing Your Information

We value your privacy.

We do not sell, rent, or share your personal information, including your mobile phone number, with third parties for their marketing purposes.

We may share information only with trusted service providers who help us operate our business, including:

  • Reservation software providers

  • Payment processors

  • Email marketing platforms

  • SMS communication providers

  • Website hosting providers

These providers are permitted to use your information only as necessary to provide services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While no system can guarantee absolute security, we take commercially reasonable steps to protect the information we collect.

Data Retention

We retain your information only as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental involvement.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where permitted by law

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated Effective Date will appear at the top of this page.

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Castle Gate Outfitters

Website: https://castlegateoutfitters.com

Email: info@castlegateoutfitters.com

Phone: 435-640-3184